Why is money on hold in my account that I can’t access?
Some merchants place a temporary hold on your card to make sure enough funds are available for the purchase. This is called a preauthorization hold.
You may see these holds at:
⛽ Gas stations
🏨 Hotels
🚗 Car rental companies
🚕 Ride-sharing apps like Uber
How do these holds work?
The merchant temporarily blocks an estimated amount before the final charge is completed.
For example:
Gas stations can place holds of up to $175, even if you only plan to spend a smaller amount.
Uber may place a temporary preauthorization when your trip starts, then update it to the final trip amount within 3–7 days.
Hotels and car rental companies may hold funds for incidentals, and these holds can take up to 30 days to be released.
While the hold is active, those funds won’t be available to use with your Común debit card.
How can I avoid or reduce gas station holds?
💡 A simple tip: pay inside the gas station and enter your debit card PIN instead of paying at the pump. This usually helps release the funds much faster.