In most cases, this happens when someone who already has a Común debit account tries to access their account using a new phone number and accidentally creates a second account instead.
If this happened to you, please contact our support team so we can help review your accounts.
📞 Phone: (646) 600-5660
✉️ Email: ayuda@comun.app
💬 Chat: available in the Común app
What happens next?
Our team will:
Verify your identity
Review both accounts
Help you keep the correct account active
Safely close the duplicate account ✅
Any member of our Customer Support team can help with this process.