If you didn’t receive the verification code by email, don’t worry 💚. This can happen for a few common reasons. Please try the following steps:
👉 Step by step
1️⃣ Check your email address
Make sure you’re entering the email currently registered on your Común account.
👉 If you recently updated your email, the code may be sent to the new one.
2️⃣ Try using your phone number
If the email is correct but you didn’t receive the code, you can log in using the phone number linked to your Común account.
3️⃣ No access to your phone number?
That’s okay 👍
Just follow the in-app flow to request a phone number change and regain access to your account.
If you’re still having trouble, our support team is happy to help 💬💚