You can reach our team through the following channels, available 24/7, 365 days a year:
📞 Phone: (646) 600-5660
📞 WhatsApp: +1 (646) 600-5660
✉️ Email: ayuda@comun.app
👩💻 Chat: message us directly from the Común app
Do I need to be a Común customer to contact support?
Not necessarily, but the available channel depends on your situation:
Who are you? | Available channels |
I'm already a customer (I have an account) | Phone, in-app chat, and email |
I'm not a customer (no account yet, or in the application process) | Email only (ayuda@comun.app) or phone |
Chat is only available inside the app, so it requires an account. Phone support is reserved for registered customers.
What are the support hours? 🕐
We're available 24 hours a day, 7 days a week, year-round.
What languages is support available in? 🇪🇸 🇺🇸
We support Spanish and English. When calling, you'll be able to choose your preferred language at the start of the call.