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My account is suspended, how can I access my account?
My account is suspended, how can I access my account?
Updated this week

If your account is suspended, please check the following before contacting us:

  • Did you freeze your Comun card? If so, you can unfreeze it in the Cards section on the top left.

  • Did you receive any emails from our fraud prevention team? Check your email to see if we requested any information from you.


    If you have checked this information and your account is still frozen, please contact us.

  • Open a chat on this page or through your app.

  • Send us an email to ayuda@comun.app.

  • Call our customer service number (646) 600-5660.

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