In some cases, check deposits may be rejected ⛔ . We share with you the possible reasons ❓ why your check may have been rejected:
Endorsement missing in the back of the check: Endorsing is the act of signing and writing on the back of the check to indicate which bank the mobile check is intended for."For mobile deposit at CFSB" or "For mobile deposit at Común"
The image is not clear: it is necessary that all details of the check can be identified in the capture. 📸
A part of the check is missing: it is necessary that you capture the entire check, just as indicated in the application, have your signature on the back, and have the correct information on the back of the check.
The name of the check beneficiary does not match the name on their account: It is necessary to make sure that the name on the check is the same as the name on your account. 🙍
Missing information: It is necessary to enter the check amount and confirm that it meets the characteristics indicated in the application. 📄
The amounts do not match: you must make sure that the captured check amount and the amount entered in the application match. 💸
The check is an invalid document: a foreign check, written in a language other than English, a traveler's check, or a personal check.
We recommend that you review that the photos meet the characteristics indicated in the application and that the check information be entered correctly.