In some cases, check deposits may be rejected ⛔ . We share with you the possible reasons ❓ why your check may have been rejected:
The image is not clear: it is necessary that all details of the check can be identified in the capture. 📸
A part of the check is missing: it is necessary that you capture the entire check, just as indicated in the application, have your signature on the back and the correct information on the back of the check.
The name of the check beneficiary does not match the name on their account: it is necessary to make sure that the name on the check is the same as the name on your account. 🙍
Missing information: it is necessary to enter the check amount and confirm that it meets the characteristics indicated in the application. 📄
The amounts do not match: you must make sure that the captured check amount and the amount entered in the application match. 💸
We recommend that you review that the photos meet the characteristics indicated in the application and that the check information is entered correctly.
If you are having difficulties depositing your check, do not hesitate to contact us. We are happy to assist you with whatever you need! 💙