Comun

Debit account

How do I activate my Comun card?

Where can I use my Comun card?

How to reset your PIN if you forgot it

When will I receive my Comun card?

Is my Comun card a credit card?

What is a virtual card?

All you need to know about your transactions status

Why is my transaction pending or settled and what does it mean?

Don't wait for your physical card to arrive to start making purchases!

How do I add my virtual card to the wallet of my Apple iPhone cell phone?

You don't have to wait for your physical card to make make purchases!

How do I download my virtual card to the wallet of my Android cell phone?

How do I replace my Comun card with a new one?

Everything you need to know to use your card outside of the US

Can I use my card outside of the US?

Limits changes by county

I am expecting a refund for something I bought. Why don't I see it in my account?

Común Debit Card

How can I deposit cash into my Común debit account?

Where are the routing number and bank account number?

What to do if I had issues depositing or withdrawing money from an ATM

Can I use any ATM?

Discover that are the ATMs you can use with your Comun account

What is the ATM network of Común?

How you can deposit money into your Común account

Deposit money with your card  (ATM)

How to deposit cash into your account using a barcode?

Where can I deposit money with the barcode?

How long does it take for the money to appear in my account with a barcode?

How much money can I deposit with a barcode?

What is the fee to deposit money into my account with a barcode ?

What can I do if there are no locations close to me and I need to deposit cash?

What if I don’t see the money in my account after using a barcode?

Soon you will be able to deposit cash with a barcode

Deposit money without your card

What is a check deposit?

How much can I deposit with a check?

Read this article to understand how to endorse your mobile deposit check with Común

How to endorse the check for deposit

Find all about the different states a check can have in your account

What is the status of my check?

Find out why your check deposit may take some time to show up in your account.

Why is my check taking a while to be deposited?

Why was my check rejected?

Follow these steps to deposit a check into your Común account

How can I deposit a check into my Común account?

Read how to make sure your check will be accepted

Suggestions on how to deposit your Check with Común

Check Deposits

Can I withdraw money with my Común account?

Withdraw money

What is ITIN?

Who can apply for an ITIN?

How to apply, eligibility and benefits between ITIN and SSN

Differences between ITIN and SSN

Here we teach you how to apply for an ITIN.

How to obtain an ITIN?

Read how Común can help you apply for an ITIN in the US

How to apply for an ITIN through Común

How long does it take to obtain an ITIN?

What happens if my ITIN application is denied?

What information do I need to provide to apply for an ITIN?

Additional Questions about ITIN

Financial Education

Easy options to fund your account designed to fit your preferences

How do I add money to my account?

Transfer for free to your family and friends

Transfer for free between Común accounts

How can I receive my paycheck in my Comun account?

Why isn't the transfer showing up in my account?

This can happen at gas stations, hotels or car rental companies.

Why is there money on hold in my account that I can't access?

Learn how to connect your Común account to Remitly or send a remittance with Común

How to connect Común to Remitly?

Here we teach you how to connect Común to Cash App

How can I connect Común to Cash App?

Learn how to link your Común account to Paypal

How to connect Común to PayPal

Here we teach you how to link Común to Venmo

How to connect Común to Venmo?

Read about how to withdraw and deposit money between your bank accounts with Comun

What is Plaid (transfers between your bank accounts)?

Discover the limits for withdrawing or depositing with Plaid.

How much money can I withdraw or deposit with Plaid?

Follow these steps to connect your Comun account to Plaid

How to connect with Plaid?

Can I receive my salary in my Común account?

How long do bank transfers with Plaid take?

Zelle and your Común account: what’s changed, and what are my options?

Changes in ZELLE in 2025

Money Movement

Read about the rewards you can obtain for inviting people to Comun

Referral rewards: invite friends to Comun and have free cash deposits

FAQ Summary for Remittance Reward Referral T&C:

Comun Mother's Day Promo 2024 ❤️🌷

Christmas 2024 Remittances Promo

Cash Reward Referral T&C: Limited Time Promotion

Promotions

Términos y condiciones

Find answers and get help from Intercom Support and Community Experts

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