Skip to main content

How can I use my Común wallet safely?

Updated over 2 months ago

At Común, your security is our top priority 🔒. Here are some practical tips to protect your money and avoid fraud when using your wallet:

👉 Prevention tips:

  • Use only official payment links generated in your Común app or web. .

  • 👀 Always confirm the recipient before sending money; make sure it’s someone you trust.

  • 🚫 Do not share your password or passcode with anyone, not even with family or supposed support agents.

  • 📲 Turn on notifications to know immediately when a transaction is made.

  • 🤔 Be cautious of “too good to be true” offers (prizes, quick investments, giveaways). These are common scam tactics.

  • ☎️ If in doubt, contact our support team: available 24/7 in English and Spanish before completing a payment.

Did this answer your question?