You can update your phone number directly from the Común app. Just make sure you have the latest version of the app installed.
Follow these steps:
Open your session in the app.
Go to the bottom right section called "Ajustes" or "Settings."
Select "Personal Information."
Click "Edit" next to the phone number registered on your account.
The app will ask you to enter your access code to confirm the change. Your access code is the 4-digit number you use to enter the app.
Then enter the new number you want to register.
You will receive a code by SMS. When you get it, enter it in the process.
Done! ✅ Your number will be updated.
Important: If the "Edit" option doesn't appear, you need to update your app to the latest version. To do so, tap "Inicia sesión más fácil y seguro" on the home screen and follow the steps to verify your number.
If you receive the message "This number can't be changed":
Make sure the phone number is entered correctly, including the correct country code.
If the number is correct and you still see this message, it may already be linked to another active Común account. In that case, please contact our Support team so we can review your account and help you update your phone number.
Remember that only one mobile number can be connected to a single account. It is not possible to connect more than one account with the same mobile number.