🔐 What is my access code?
Your access code is a 4-digit number you created when opening your account (or set up recently).
You use it to:
📱 Log in to your Común app (with your phone number)
✅ Confirm transactions securely
🔄 What’s the difference between my PIN and my access code?
Even though both are 4 digits, they serve different purposes 👇
👉 Access code
Used inside the app
For login and confirming transactions
👉 PIN
Used with your physical card
For:
🛒 Paying in stores
🏧 Withdrawing cash at ATMs
❓ What if I forgot my access code?
No worries 😊
When logging in, you’ll see the option to reset your access code.
👉 If you run into issues, just contact us — we’re here to help.