Your access code is a 4-digit code used to log in to your Común app securely.
👉 It helps you:
Sign in to the app
Keep your account and information protected
Make sure only you can access your account
📱 Important:
The access code is only for the app, not for payments or ATM withdrawals.
It’s different from your PIN, which is used with your physical card.
Every Común user has an access code.
🔁 How do I reset or change my access code?
You can do this directly from your Común app. The steps depend on whether your email is verified.
✅ If your email is verified
Open the Común app and tap “Log in”
Enter your phone number
Select “Reset access code”
Enter the 6-digit verification code sent to your registered email
Create and confirm a new 4-digit access code
If enabled, confirm using biometrics or Face ID
Done! 😊
🟡 If your email is NOT verified
Open the Común app and tap “Log in”
Enter your phone number
Select “Reset access code”
Follow the instructions shown in the app and tap “Continue”
Take a selfie and wait for verification
Done! 😊
Once completed, you’ll be able to log in using your new access code.