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What is the difference between my PIN and my passcode?

Discover the differences between my PIN and access code.

Updated over 2 months ago

How do I get my ✨ PIN ✨?

When you create your account, the app will ask you to create the PIN for your physical card.

To access your PIN from your application, follow these steps:

  1. Open your Comun application.

  2. Go to the "Settings" tab (it has some gears).

  3. Once there, select the "Manage Cards" option.

  4. Select the option that says "forgot my PIN".

  5. Done!

If you want to change it, you can select the option that says "Change PIN".

Important: If you have not verified your phone number, the application will ask you to verify it in order to see your PIN.


How do I get my ✨ passcode ✨?

When you create your account, the application will automatically prompt you to create your access code.

  1. Open your Common application.

  2. Enter your phone number and a verification code will be sent to you (this is not your access code).

  3. Once verified, enter your email address.

  4. Finally, create a 4-digit access code and confirm it.If the app suggests signing in with your email, follow the instructions in the app to sign in.

Once you follow these steps, you won't have to follow them every time you want to log into your account, unless you log out on your phone. 📱

PIN vs. passcode 😏

The PIN is a code that allows you to make purchases with your physical card or withdraw cash at an ATM.

On the other hand, the passcode is the one that allows you to access your Comun account when you select the option to sign in with your phone number.

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